Insurance Typist - Claims Administration As an Insurance Typist in Claims Administration, you will be responsible for the professional typing and presentation of reports and correspondence, dictated or drafted by our Loss Adjusters.
You'll work alongside our high performing and dedicated team of Loss Adjusters and Claims Officers to assist in progressing claims towards settlement.
This role is Brisbane based .
About Pacific Claims
Pacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss Adjusters and Claims Managers.
We are growing in Sydney, Melbourne and Brisbane.
Visit our website to view Our Story , Our Values and meet our Leadership Team :
About you
You have proven experience as a typist, undertaking transcription and in an administrative role.
You are respectful, act with integrity and maintain confidentiality.
You demonstrate initiative in managing your time and priorities.
You'll bring your critical-thinking skills, personal drive and self-motivation to the role.
Key responsibilities
Your principal role will be typing insurance, loss adjusting and investigation reports.
These will predominantly be from dictated recordings and include some technical content and information lookup.
You are responsible for the professional formatting and quality of your work.
Work within General Insurance Code of Practice (GICOP) requirements for reporting timeframes.
Work semi-autonomously, collaborating with our Loss Adjusters and Claims Officers for successful outcomes.
Prepare supporting documentation for reports.
Maintain records within our proprietary Claims Management System.
At times you may be required to assist with other administrative functions.
Experience/Qualifications
Typing speed minimum 70 wpm with a high level of accuracy.
Transcription experience, with excellent attention to detail and formatting.
Outstanding literacy skills, including comprehension, spelling and grammar.
High level of proficiency with Microsoft Office Suite (MSWord, MSExcel).
Experience in designing and creating document templates advantageous.
Accounting software (e.g.
Xero) and preparation of invoices advantageous.
Insurance industry experience preferred.
The Offer
Immediate start.
Hybrid working environment, once training is completed.
Competitive remuneration.
We will support your further training and development.
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