The ICT Support Specialist manages the desktop support to improve end-user experience.Healthcare | Full-Time | Melbourne | Applications close: 28th November, 2024TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023.Our innovative healthcare precincts provide Australia's first fully integrated healthcare service with aged care at its core and dedicated to being leaders in integrated healthcare.We welcome an experienced and innovative ICT Support Specialist to join our dynamic ICT Team to provide desktop support across all our business units. This is an office-based role on St Kilda Road with beautiful views overlooking Albert Park Lake.What we offerFree onsite buffet and chef cooked breakfast provided every Monday and FridayProgram of employee and wellbeing initiativesExclusive access to TLC Employee Shopping PortalEmployee Assistance ProgramOngoing leadership development and coachingDiscounted health insuranceFree gym membershipNovated leasingWhat you'll be doingLiaise with internal stakeholders to provide desktop support and solutionsInvestigate issues and manage diagnostic information and outcomesProactively support the TLC ICT environment to minimise breachesMonitor and maintain all systems and network environmentReview, recommend and action improvement in ways of operating in all environmentsThings that matter to usICT Tertiary QualificationsSound knowledge of contemporary ICT technologies (LAN/WAN, wi-fi, Microsoft Server, VOIP, Citrix OS)Exceptional customer and service delivery focusNational Police CheckProof of eligibility to work in AustraliaWe are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.Our culture is based on a supportive team environment where people thrive and achieve their best professionally.TLC Healthcare encourage all people of different backgrounds to apply.As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.Sound like the role for you?Get started with your application today...
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