Connect IT Pty Ltd is seeking an experienced Business Analyst to join our team in our Melbourne office.
As a Business Analyst, you will be responsible for analysing business requirements, identifying solutions, and communicating recommendations to key stakeholders.
This is a full-time position with opportunities for growth and development within the organisation.
What you'll be doing
Liaise with stakeholders to gather and document business requirementsAnalyse business processes and identify areas for improvement.
Understand the current business processes and document the current workflows and systems using techniques like flowcharts, BPMN ( Business Process Model and Notation) or swimlane diagrams to visualize the process flowAnalyse existing data such as process performance metrics to identify where bottlenecks or inefficiencies existPerform Gap analysis to compare the current system functionality with the desired state or future business needsDesign and document functional and technical specificationsCollaborate with cross-functional teams to ensure solutions meet business needsLead and manage end-to-end project lifecycle for IT initiatives, ensuring projects are delivered on time, within scope, and within budgetFacilitate ceremonies such as daily stand-ups, sprint planning, release planning, showcases, retrospectives, etc.Develop comprehensive project plans, including schedules, resources, and budgets, aligning with the company's strategic goalsCollaborate with cross-functional teams and stakeholders, including senior management to define project objectives and deliverablesDevelop comprehensive test plans to validate that the system meets specified requirements and functions correctly.
This includes defining test objectives, criteria, and procedures to ensure thorough coverageProvide support during the implementation and testing phases of projectsCreate user manuals and training materials to facilitate user adoptionContinuously monitor and evaluate the effectiveness of implemented solutionsServe as the go-to person for all information related to the system project.
Help facilitate decision-making meetings by providing necessary data, clarifying questions, and ensuring that all relevant factors are consideredProvide training or resources to team members and stakeholders to ensure they understand the system and can effectively contribute to the decision-making processWhat we're looking for
Minimum 8+ years of experience as a Business Analyst in the Information & Communication Technology industryA Bachelor degree or higher qualification in Business, Information Technology or a related fieldStrong analytical and problem-solving skills with the ability to think criticallyExcellent communication and stakeholder management skillsProficiency in business process modelling and documentationExperience with Agile methodologies and project management toolsFamiliarity with business intelligence and data analysis toolsExperience managing project teams across multiple locations, including remote resourcesWhat we offer
Competitive salary and performance-based bonusesOpportunities for professional development and career advancementFlexible work arrangements and work-from-home optionsComprehensive health and wellness benefits, including private health insuranceVibrant and collaborative work culture with regular team-building activitiesAbout us
Since 2002, Connect IT (CIT) has built a reputation second to none.
CIT has evolved to become one of the most professional, innovative, and affordable System Integrators, Installers and Managed IT Service providers in Australia.
CIT's mission has always been to support and contribute to the goals and strategies of our customer's businesses.
We foster a dynamic and supportive work environment that encourages personal and professional growth.
If you're ready to take the next step in your career, apply now to become our next Business Analyst!
Job Type: Full-time