Line Manager: Group Head of Human Resources (Based in London)
Location: Melbourne
Working Hours: 24 hours per week
Role Purpose: This role will be responsible for providing HR support to managers and employeesfor assigned region, with focus on talent acquisition and retention, employeeengagement, managing the end-to-end employee life cycle including, employeerelations cases, training and development programs, compliance adherence and reviewingand maintaining policies, processes and procedures . Inaddition, this role will work closely with the Group Head of Human Resources towork on projects to implement and deliver key strategic HR initiatives.
Recruitment Responsible for managing the end-to-end recruitment process for roles within assigned region and support global / strategic processes as required Source and secure suitable candidates for open vacancies through: Daily review and updating of applicant tracking system Full management of posting and removing of roles Liaise with line managers on suitable candidates Support initial telephone screening of short-listed candidates, as required Coordinate interviews with relevant hiring manager and subsequent offers Produce employment contracts and welcome packs Maintain engagement with candidates throughout the process Ensure relevant trackers / reports are maintained and updated weekly Drive talent attraction and management process. Attend candidate interviews to ensure candidates are a good fit for the business in addition to being technical able to perform required duties. On-boarding Work with line manager and hiring manager to ensure onboarding is effective and engaging for new employees. Manage the on-boarding process, including induction programme, liaise with IT to set up new employee accounts and request required equipment, completing compliance checks and ensure employee files are with Payroll within defined timelines Employee Relations Function as the first point of contact within the HR team for any employee issues, and responding to queries within a timely manner. Manage employee relations queries using company policies, procedures and best practice, resolving issues where possible informally, but knowing when to move to more formal procedures or escalate. Prepare documentation for promotions, probationary periods and other contractual changes. Employee Engagement Work with managers and employees to measure and improve employee engagement. Ensure employee engagement action plans are communicated and implemented. Champion internal communications initiatives, including HR contribution to Company newsletter, event comms. Promote employee wellbeing initiatives within the region. Work with the HR team to develop and implement people recognition initiatives, ensuring value across all organisational levels. Learning & Development Support line managers to identify and manage the talent profile of the employees at all levels, identifying the training and development needs of each employee. Work alongside managers and employees to develop or procure relevant and suitable training programs for employees and managers that will drive a culture of professional and personal development. Developing and delivering internal training – examples could include hiring skills for line managers, how to conduct a performance review. Succession Planning / Talent Management Keep under review current HR policies and procedures in line with legislation and best practice. Recommend policy and / or process changes when appropriate. General administration to support HR systems/processes whilst continually working to implement improvements to HR processes.
Administration of all new starters and leavers ensuring all relevant documentation is issued, collated, and recorded. Administer company benefit schemes on going and at renewal. Support the annual salary review cycle by preparing confirmation letters. Exit interviews and reporting. Responsible for ensuring payroll information, including starters / leavers, absence / holiday, statutory leave, pensions, benefits, contract / salary changes etc are updated and shared with the relevant parties for payroll processing. HRIS, Data & Reporting Responsible for data input and maintenance of HR information system. Provide effective and meaningful HR reporting for use by the business to include KPI/metrics reporting and monthly board report. Key Skills and Experience: Proven experience as a HR Manager or Business Partner, preferably in a fast-paced service-industry environment Experience of working closely and effectively with non-HR professionals and managers Working knowledge of HRIS systems, ideally People HR, and using online recruitment tools, such as ATS systems, job boards and social media Good IT skills, including Microsoft Office suite, with the ability to produce correspondence, written reports, presentations and be proficient with Excel Knowledge of local employment legislation (APAC region) and best practice guidance Experience of implementing new initiatives and rolling out new ways of working Experience processing and dealing with confidential and sensitive data with a high level of discretion Have an understanding of payroll processing, pensions and benefits Have the ability to travel periodically in assigned region. About B&H Worldwide The Global Institute of Logistics has named B&H Worldwide as the world's Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.
Proven experience as a HR Manager or Business Partner, preferably in a fast-paced service-industry environment
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