Permanent Part-Time – Minimum 3 days & Up to 5 days a week
About Us
Western Private Hospital (WPH) is a boutique private hospital servicing the West of Melbourne with the provision of acute services, which has 62 inpatient beds.
WPH's facilities include four Operating Theatres, CSSD, Day Stay Unit, Day Oncology Unit, Overnight Ward for Surgical, Cardiac/CCU & HDU patients, Cardiac Catheter Laboratory, Specialist Consulting Suites, Nuclear Medicine Department, and is supported by pathology, pharmacy, radiology, and radiation therapy services. This variety creates an excellent opportunity for our team to be dynamic, flexible, and customer-focused in addressing the unique needs of our patients.
About the Role
We have multiple Hospital Administration Officer positions available where you have the opportunity to work with a highly regarded healthcare provider and be part of a team that is passionate about what they do and the difference that they make every day.
We are looking for suitably experienced individuals with well-developed administration, customer service, and people skills that will see you adjust quickly and work effectively as part of a dynamic team; excellent time management and organisation skills, where you can prioritise effectively and multitask; and who have previous administration experience in the health care sector, along with empathy and understanding due to their patient-facing nature.
In the role of Hospital Administration Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across various front office functions including patient admissions, reception/switchboard, conducting health fund eligibility checks and estimates, pre-admission support, bookings, and ward clerk duties.
You will fulfil your role as a member of the Front Office Administration Team, supported by a team of highly skilled patient administrators and the Administration Team Leader.
Positions are permanent PART-TIME roles with a minimum of 3 days a week working shifts across Monday to Friday, with some Saturdays if you are interested and with some weeks requiring more days during increased activity and to cover leave. We are also open to candidates who would like to work as a CASUAL.
Currently, we have the following functions and shifts available:
Patients Admissions & Discharges / Hospital Switchboard – 6am to 2pm and 10am to 6pm
Pre-Admission Support – 7am to 3pm
Healthfund Eligibility – 10am to 6pm (must be able to work a Wednesday)
About You / Selection Criteria
The successful applicants will possess the following:
Effective Communication and Interpersonal Skills
Proven Teamwork
Strong Customer Service Skills
Timely Tasks Completion
Tech Savvy
Organisational Skills
Basic Medical Terminology Knowledge
Problem-Solving Aptitude
Desirable Qualities:
Expanded Medical Terminology Knowledge
Private Health Insurance Criteria Awareness
WebPAS System Familiarity
Benefits of Working at WPH include:
Fantastic people and inclusive workplace culture with supportive management
On-the-job orientation, training, and support
Close proximity to public transport and subsidised car parking
Access to a range of health & well-being initiatives, staff discounts, and benefits
Requirements:
Must be vaccinated against COVID-19, Influenza and provide proof of immunisation against, or immunity to, infectious diseases as required per the Health Services Act 1988 (Vic).
Must provide a National Police Check conducted within the previous 6 months and evidence of Australian Residency / Full Working Rights (No Sponsorship available) .
WPH may require a Working With Children Check .
For more information about WPH please visit our website at www.westernprivatehospital.com.au
APPLICATIONS CLOSING DATE: 12th October 2024 (or earlier if positions are filled)
Interested? … then apply now –
Submit your application via ******
All applications must include the following information so we can assess your suitability:
Your current CV / Resume;
A covering letter (maximum of one page) informing the panel –
WPH is committed to a diverse and inclusive workplace and to ensuring a safe environment for children and young people. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA+ community and people with disability to apply.
NOTE:
Interviews will be undertaken as suitable candidates are identified so early applications are encouraged.
Only successful applicants shortlisted for interviews will be contacted.
We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.
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