This job offer is not available in your country.Join a leading player in the insurance industry committed to delivering a brighter future for its customers. We are looking for an experienced Head of Settlements to oversee the Settlements Department within the Third Party Motor Claims Division.This critical role is responsible for driving strategic claims management to achieve efficient and cost-effective outcomes.With a focus on managing negotiations, addressing credit hire challenges, and ensuring compliance, this role plays a key part in mitigating high-cost claims and maintaining operational excellence.Benefits :Opportunity to shape the claims management strategy within a supportive, growth-focused organizationCompetitive salary with bonus programComprehensive training and development pathwaysAccess to cutting-edge technology and resourcesCollaborative and high-performance work cultureFlexible work arrangements across multiple locationsKey Responsibilities :Lead the Settlements teams in delivering efficient, cost-effective claims outcomesDevelop and implement negotiation strategies to optimise cost-saving and reduce claims leakageOversee daily operations ensuring adherence to all regulatory requirementsFoster strong internal relationships to drive seamless collaborationIdentify and implement process improvements, with a focus on automation and workflow optimisationTrack performance metrics, providing insights on trends and outcomes to inform strategic decisionsAbout You :At least 10 years of experience in a leadership role within the insurance industryStrong knowledge of recoveries or motor insurance claims management, legislation and best practicesDemonstrated experience in a large contact centre or leadership of large team operations with an analytical mindset and financial acumenOutstanding communication and interpersonal abilities to liaise with internal staff and various stakeholdersDemonstrated leadership skills to engage, influence, and develop teamsIf you are a strategic leader with a passion for driving operational excellence in claims management, we want to hear from you! This is your chance to step into a role where you'll have a tangible impact on claims outcomes, cost efficiency, and team success.Bring your expertise to a forward-thinking organization that values innovation, collaboration, and integrity.If you are interested in this new opportunity, please apply directly, or for a confidential discussion please contact Aaron White at Fuse Recruitment on 0481 112 033.
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