Do you have the vision and drive to take charge of a department and shape its future success? If you're looking to move beyond portfolio management and make your mark as a leader, this is your chance to do just that.Our client, an award-winning real estate powerhouse based in the heart of Newcastle, is seeking a dynamic and driven individual to join their team as Head of Property Management. This is a rare opportunity to lead a top-tier property management team and play an integral role in driving their continued success.Why This Role Is Perfect for You:Join a leading, multi-award-winning business that is a dominant force in the Newcastle market.Lead a distinguished, high-caliber property management team known for their exceptional service and expertise.Enjoy the freedom to shape the direction of the team, leveraging your skills and knowledge to elevate their performance.Receive full support from senior leadership to help you succeed, with the autonomy to structure and lead your team to new heights.Access unparalleled growth, mentorship, and professional development opportunities to help you become the best leader you can be.What You'll Get:Competitive Salary Package: Negotiable based on your skills and experience.Leadership Role: Take the reins of a respected team and lead them to success.Professional Growth: Ongoing training, mentorship, and career development with top-tier industry experts.Innovative Work Environment: Join a forward-thinking business that embraces cutting-edge trends and technology.Supportive Culture: Work closely with senior business leaders who are committed to your success.Your Key Responsibilities:Oversee daily operations of the Property Management department, ensuring smooth and efficient processes.Monitor key metrics such as vacancy rates, arrears, and maintenance issues, and implement strategies to improve performance.Ensure all properties are compliant with NSW regulations and industry standards.Lead regular team meetings to set goals, address challenges, and share updates on portfolio performance.Drive recruitment, onboarding, and team growth.Mentor and provide guidance to team members, helping them achieve their full potential.Manage and improve key performance indicators and team outcomes.Stay ahead of industry trends and adopt best practices to improve team efficiency and service quality.Build and maintain strong relationships with property owners, investors, and other key stakeholders to foster long-term partnerships.Oversee trust accounting, invoicing, and other financial tasks related to the portfolio.Attend tribunals and represent the agency in property-related disputes.Make strategic decisions that impact the long-term success of the business and portfolio.What We're Looking for in You:Proven experience in property management, with a focus on business development and portfolio growth.A current NSW real estate licence.Strong understanding of property management principles, landlord-tenant laws, and industry regulations.Trust accounting experience and financial management skills.Outstanding people skills with a natural ability to motivate and inspire a team.A proactive leader with the ability to develop and implement systems and processes for team success.Excellent conflict resolution skills and a high standard of customer service.Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders.Attention to detail and the ability to manage multiple tasks and priorities.Strong digital literacy and experience with property management software platforms.If you're ready to step into a role where you can truly lead, grow, and make a lasting impact, we'd love to hear from you! Apply today and take the next step in your property management career with one of Newcastle's most respected real estate businesses.
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