As Head of Digital, you will be enjoy creating digital experiences that drive uplift in BOQ’s digital customer experience, sales and self-service. Working closely with the GM Digital & Innovation, you will be responsible for BOQ’s Digital channels, website, online forms, mobile banking apps, internet banking and ATMs.
As a dynamic leader, you will lead the current project to rebuild BOQ’s new Mobile Banking App and Internet Banking platform to completion, as well as build a roadmap for the future.
Naturally, you will drive performance outcomes by clearly articulating business needs and expectations, strategy, targets and objectives.
Ensure successful delivery of the current in-train Mobile Banking App and Internet Banking project
Build the future roadmap for BOQ Retail and Business (aligned with business strategy)
Contribute to the Retail, Business and Digital & Innovation Strategy
Lead a multi-discipline, geographically dispersed delivery team
Appropriately manage within risk profiles and policies
Critical to the success of this role, will be your ability to build clear innovation focus areas, aligned to business strategy, with a pipeline of innovation initiatives from POCs through to in market solutions, which not only add measurable value but will also ensure BOQ is well positioned for the future.
With relevant tertiary qualifications, you will be an energetic and resilient leader possessing proven experience in delivering large digital transformation agendas. As a highly customer focused individual, you will demonstrate proven experience in effectively leading multi-discipline, geographically dispersed, delivery teams, with the ability to lead a team to success.
You will demonstrate extensive experience in stakeholder management, coupled with outstanding negotiation and interpersonal skills. Further, you will possess a measured approach to resolving matters, ensuring a solution focused approach.
Critical to the success of this role, will be your competitor knowledge, market and change trends in technology, coupled with key customer behaviour and banking insights.
Your proven ability to remain calm and focused under pressure, will be complimented by your expertise in working in a fast-paced, dynamic and changing environment.
Bank of Queensland is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.
We support a flexible workplace and we are committed to an inclusive and diverse culture where differences are embraced!
Working for us is fun and fast-paced, and we need top talent to take us where we want to go.
If you are passionate about what you do, and you’re looking to join a brand at the forefront of financial services, we'd love to have a conversation.
Flexible Working Arrangements
Discounted financial products
Purchase annual leave
BUPA Corporate Plan
Salary sacrificing options
Mentoring and leadership programs
Employee Assistance Program (EAP) - MyCoach for Individuals and People Leaders
Paid parental leave
Paid volunteer days
Gym discounts and much more!
To apply for this role please follow the links, alternatively you can view the role on our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.