Job Description
In this role, you will create a welcoming experience for our guests from arrival to departure through thoughtful, personable, and genuine hospitality.
You'll handle requests with a smile, ensure accurate reservations and billing, and play a key part in maximizing occupancy and revenue.
Additionally, you'll manage phone calls, coordinate transportation and luggage services, recommend local attractions, and assist with portering duties as required.
You will have the opportunity to build meaningful connections with our guests and set the standard for exceptional service.
If you're passionate about delivering outstanding hospitality, we invite you to join our dynamic team at Pullman Cairns International.
Qualifications
We are seeking candidates who are eager to grow and develop within our team and are committed to making a positive impact for a year or longer. We value :
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively and collaboratively as part of a team
Strong computer skills, with experience in Opera Cloud being highly beneficial
Available to work within a rotating roster, including weekends, holidays and nights
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
Immediate access to global accommodation and F&B discounts
LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
#J-18808-Ljbffr