Guest Service Agent (Full-Time) | Holiday Inn Potts PointHotel Brand: Holiday InnLocation: Australia, New South Wales, SydneyHotel: Sydney - Potts Point (SYDAS), 203 Victoria Street, Potts Point, 2011Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime.What's the job?As a Guest Service Agent, you'll be the person guests rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll create the warm atmosphere that makes our guests feel at home in any location.What we need from you1 year previous experience in a Front Office or Guest Services related roleQualifications in Hotel Management and/or Hospitality related field preferredExperience using Opera Property Management System is highly regardedLiterate and tech-savvy – good grasp of reading, writing, basic maths and computersArticulate – a great communicator, warm, welcoming, and easy to talk toFluent in local language; extra language skills would be great, but not essentialSavvy problem-solving skills that will turn potential issues into opportunitiesAdhere to personal grooming and hygiene standardsAbility to lift, push, and pull objects, such as luggage and parcels up to 23 kgA team player, ability to work in a fast-paced environment and manage multiple tasksFlexibility to work a 24/7 rotating roster – nights, weekends, and public holiday shiftsMust meet legal requirements to work in AustraliaWhat we offerFrom a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, free parking, impressive room discounts, and some of the best training in the business.Join us and you'll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr