Governance Manager - Data & Ai

Management (Information & Communication Technology) About usAre you looking for a career with endless opportunities? There's more to us than banking.P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities. With over $8 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 180,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles. We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger. As part of our ongoing strategic customer-centric transformation, we're focussed on making it even easier to bank with us for our customers of today and the future.About the role; With the recent introduction of Artificial Intelligence to P&N Group, the primary function of this role is to Champion, Deliver and maintain Data and AI Governance for the group.The position is responsible for implementing and maintaining data standards, creates and maintains a framework for AI ethics and responsible use, builds governance knowledge and literacy, and helps guide enterprise best practice around data, and AI model/tool selection and management.The role works closely with other members of the Data and AI Community to champion and grow governance capabilities for the PNL Group. Working as part of an inclusive and collaborative team your key responsibilities will include: The role supports the development of Data Management practices, process and role guides based on the framework principles to drive business adoption of data management concepts and usage and understanding of data management tooling across the organisationDefine and implement AI governance mechanisms including to document and maintain our AI Policy, AI Standards and AI EthicsPartner with Cyber Security, Infrastructure and Data engineering functions to ensure AI usage and implementation is carefully considered through an AI Governance lensMaintain prioritisation and AI Model management framework for all AI and ML related tools and use casesMentors a team of Data Stewards to champion and build a data aware culture across the organisation. Support coaching and development of the Data Stewardship community across the group to promote growth of data governance capabilitiesDevelopment and maintenance of policies and procedures of the department to ensure the integrity of data artefacts and to support effective production and understanding of dataEnsure continued evolution and maturity of key Data Management processes including to automate data quality monitoring, expansion of data catalogue, and drive business adoption of data management toolsEducate the wider business on the use of data, promoting a data driven culture. Through partnering with others, the role is responsible for uplifting data literacy for the organisation and promoting data-driven decisioning and analyticsDrive internal awareness and ensure business units are aware of any emerging AI/ML risks, including to support risk control measures through the execution of an effective communication and implementation planCompliance with organisational policy and procedures, complete risk training requirements for role, escalation of potential risk and compliance events. The role also champions Data Privacy awareness, AI ethics management, AI/ML model governance, transparency, bias mitigation, and APRA CPS234/CPG235 compliance What will you bring? Excellent knowledge of Australian Information Management and Security and Privacy legislation and industry best practicesPrevious exposure to AI tools, specifically an understanding of AI risks and controls, AI ethics governance, Model transparency and explainability, and prior experience with managing AI model validation and governance operationsAbility to design and deliver data management reporting, including presentation to senior management and executiveAbility to develop effective and trusted relationships with all stakeholdersExperience with cloud Data Governance and Catalog tools and Data Quality ToolingA good communicator able to effectively collaborate, deliver information and determine the appropriate tone and level of detail for the requirement including ability to deliver excellent presentations and training programsGood time management, able to work independently and take full ownership for responsibilities and issues identifiedDemonstrated ability influence adoption of governance methodologies, foster collaboration, and deliver impactful results in a fast-paced, dynamic environmentSQL, Python and technical Data Governance experience with lineage mapping, data quality rules, CDE tagging etc an advantageStrong problem-solving and analytical skillsAnalytics, Data Science, Data Management, Risk Management degree desirableCertified Data Management Professional (CDMP) preferred but not essentialWhat we can offer youThere's life at work, and life outside of work – and we understand that.P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.To help you live your best life through work, we offer an extensive range of employee benefits.Work for a national multi-brand, customer-focused organisationEnjoy flexible work arrangementsAn incentive scheme for exceptional performanceBe supported with leadership and professional development12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giverGenerous discounts on home loans, personal loans, insurance and other banking products and servicesUp to two weeks' additional purchased leave per yearTwo days' paid volunteer leave each year to use with a community partner of your choiceAn Employee Assistance ProgramAt P&N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.If you need assistance or require flexibility to be able to fully participate in the application process, please email us at ****** The closing date for applications is 18th October 2024 We're BCU Bank. We're proudly based in Coffs Harbour and Brisbane and are part of P&N Group, which is amongst the largest customer-owned banking groups in Australia.Our purpose is to enrich the lives of our customers and their communities. We provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences.BCU Bank customers interact with our dedicated teams through our branches from Maroochydore to Port Macquarie, our local Contact Centre, modern digital banking channels, and BCU's mobile retail and business banking lenders who are active in the communities in which they work.We're BCU Bank. We're proudly based in Coffs Harbour and Brisbane and are part of P&N Group, which is amongst the largest customer-owned banking groups in Australia.Our purpose is to enrich the lives of our customers and their communities. We provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences.BCU Bank customers interact with our dedicated teams through our branches from Maroochydore to Port Macquarie, our local Contact Centre, modern digital banking channels, and BCU's mobile retail and business banking lenders who are active in the communities in which they work. Don't provide your bank or credit card details when applying for jobs.
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