Front of House Supervisor - Australian Restaurant About Us: We are an esteemed Queensland restaurant dedicated to delivering exceptional dining experiences through our delicious cuisine, welcoming ambiance, and outstanding service.
Job Description: We are seeking a dynamic and experienced Front of House Supervisor to join our team. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a keen eye for detail. As a Front of House Supervisor, you will play a crucial role in ensuring that our guests receive impeccable service from the moment they walk in until they leave.
Key Responsibilities:
Team Leadership: Supervise, train, and motivate front of house staff to provide exceptional service. Customer Service: Ensure guests are greeted warmly, seated promptly, and attended to with the highest level of professionalism and friendliness. Operations Management: Oversee daily operations, including opening and closing procedures, reservations, and seating arrangements. Quality Control: Maintain high standards of cleanliness, presentation, and service throughout the restaurant. Conflict Resolution: Address and resolve any guest complaints or issues in a timely and effective manner. Staff Scheduling: Create and manage staff schedules to ensure optimal coverage during peak times and special events. Collaboration: Work closely with the kitchen and bar teams to ensure seamless coordination and service delivery. Inventory Management: Assist in managing front of house supplies, including ordering and stock control. Qualifications:
Experience: Minimum of 2 years in a supervisory role within the hospitality industry. Skills: Strong leadership, communication, and interpersonal skills. Attitude: Positive, proactive, and adaptable approach to problem-solving. Knowledge: Familiarity with Australian cuisine and dining culture is a plus. Certification: Relevant hospitality or management certifications preferred. Benefits:
Opportunities for professional growth and development Employee discounts on food and beverages A supportive and collaborative work environment How to Apply: If you are passionate about hospitality and have the skills to lead our front of house team to success, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our restaurant.
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