10th December, 2024 Your new company This company creates a positive work environment that fosters career growth and provides equal opportunities for everyone to take on responsibilities and face new challenges.
Their team is focused on achieving results and enjoys guiding new employees to succeed in their roles, ensuring a fulfilling and supportive workplace.
About the Role - Airfreight Operations We are seeking an enthusiastic and customer service driven individual to join the team on a full time basis as an Airfreight Operations.
Raise Pricing proposals under Quotations and Spot Quotes modules in CW1 in accordance with SOP's Work on airfreight quotations for your region (as stipulated from Product manager) when required assist with other regions.
Check Import / Export documentation to determine cargo contents, and classify goods as DG / GENL / MAIN DECK ETC.
Negotiate cost-effective rates with service providers to ensure maximum profitability.
Maintain communication with customers / agents through the quotation process.
Provide quotations based on routings appropriate to the customers' needs When applicable assist in filling In win & loss ratios within the CW1 System Help develop, maintain and support quoting module within CW1 Assist management with billing discrepancies ( E.G Overcharges with Spot rates attained from negotiations with airlines etc. )
Immediately report problems, disputes to Commercial Managers The successful applicant should demonstrate; At least two (2) years' experience of direct work experience in Air Operations / Customer Service.
Experience in Airfreight Operations Stability and an interest in a long term position Professional attitude Strong communication skills and attention to detail Good time management as a Airfreight Operator Knowledge and use of CargoWise What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion Apply For Job