What You'll Do
As a Field Technician within deployments you will work at customer venues to install, covert, move & upgrade electronic gaming machines, you will provide a high standard of customer service and will interact with various stakeholders including customers, builders and electricians.
Some key responsibilities include:
Complete pre-install requirements including all admin related tasks
Ensuring material required are available and correctly prepared
Confirmation of the time/date of the work being carried out with the venue
Preparation of vehicles with all required tools and materials
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in Salesforce
Provide a high level of customer service and exceed customer expectations
What We're Looking For
You are a trustworthy, self-starting logical thinker, looking to work as part of a close-knit high-performing team. You are coachable, a quick learner and are an absolute people person.
Have a positive attitude and strong work ethic
Enjoy interacting with customers with the ability to build great relationships
The ability to work both unsupervised and as part of a team
Have a practical mindset and be able to think on your feet
An interest in Gaming machines would be an advantage
Enjoy the challenge of fault finding to quickly diagnose and rectify at pace.
Full driving license
Working hours for this role will generally be 6am-2pm.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Travel Expectations
Up to 100%
#J-18808-Ljbffr