THE FUTURE IS WHAT WE MAKE IT. Field Service Manager Perth, WA Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You. Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
Join Us and Make an Impact. We are currently seeking an experienced Field Service Manager to join our LSS team in Perth, WA. Reporting to the Director Field Service, this role will primarily be responsible for effectively managing the day-to-day requirements of the Woodside Agreement and the Woodside Service Team, including the timely delivery of customer requirements and the financial performance of the team.
This person serves as the primary high-level customer interface to ensure problem identification and resolution meets customer expectations.
Key Responsibilities: Relationship management and development for the A360 contract including face-to-face meetings with Woodside stakeholders as required. Be the Woodside advocate within Honeywell.Communication with the Customer in accordance with a contract-specific Communications Plan (supported by Stakeholder Analysis and RASCI).Ensure compliance with contract-specific HSE Plan, and customer's HSE policies and practices both on and off-site.Help resolve, troubleshoot and escalate incidents that arise, with relevant stakeholders. This includes managing the escalation process for the customer. Key Experience & Capabilities: Bachelor's degree in engineering preferred.Appropriate technical/business qualification for the role.Six Sigma Certification.ITIL Certification preferred.Extensive experience in the Industrial Automation or Relevant Industry.Systems integration.Field Service experience.Demonstrated technical management and leadership abilities (Conceptualise, develop and execute).10+ years of customer delivery in services and/or project environment. Who We Are The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950s, over 100 years of innovation has always been driven by an investment in our people.
Discover More Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
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Additional InformationJOB ID: req468106Category: Customer ExperienceLocation: 25 Rowe Avenue, Rivervale, Perth, WESTERN AUSTRALIA, 6103, AustraliaExempt #J-18808-Ljbffr