Job Type: Full timeResponsibilities:Provide excellent customer service to site-based clientele and other client stakeholders.Implement and follow all rules and guidelines required within this highly controlled environment.Manage inbox receiving all reactive work orders when required.Coordinate and schedule reactive works onsite including obtaining quotes and managing services for external reactive contractors.Conduct regular contractor spot checks and accept SWMS.Coordinate onsite internal trades staff and contractors on site and external vendors.Ensure timely completion of all maintenance tasks within KPI.Manage permits, entry permissions, and contractor service records.Participate in incident investigations, audits, and risk assessments.Assist in inspections and OH&S tasks to support a safe working environment.Assist in completion of Change of Direction orders for asset management purposes.Provide on-call support after hours and weekends once every 3-4 weeks.Cross-skill other Facility Coordinator roles for backfilling purposes and coverage.Other tasks related to the management of the site.Personal Characteristics:We are looking for a quality-oriented individual with a high level of attention to detail and accuracy. Strong communication and interpersonal skills are essential, along with demonstrated analytical and problem-solving abilities. The ability to seek assistance when needed and address complex problems in a dynamic work environment is crucial.Experience:A minimum of 2-3 years relevant experience in an administrative role with a heavy focus on customer service.Commercial or industrial real estate with facility management experience highly regarded.Valid Victorian Driver's License required as well as your own transport to site.Our Team:We prioritise mental health and well-being within our team. Our Wellness Team is dedicated to supporting mental health initiatives and is trained to assist their fellow team members, as well as holding regular events to foster a positive and supportive work environment.Company Overview:As one of the leading global real estate services firms transforming the way people work, shop, and live, working at Cushman & Wakefield means you will benefit from being part of a growing global company, career development, and a promote-from-within culture. We are committed to providing work-life balance for our people in an inclusive, rewarding environment.Diversity and Inclusion:We support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, sex, national origin, sexual orientation, gender identity, or persons with disabilities or protected veteran status. Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only)Company History:Cushman & Wakefield was founded in New York, N.Y., on October 31, 1917. Expanding first throughout the United States and then globally, today we have 250 offices in 60 countries with nearly 16,000 talented professionals who deliver quality services to our diversified global client base.
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