Full timePermanent Full Time role with Profit ShareIconic Australian owned global retail businessSalary + Profit Share, South Melbourne location, Member Discounts & more!A vibrant, team culture where we embrace pace, encourage new ideas & leadershipWho We Are:Spotlight Group Holdings ("SGH") is looking to grow their talented, highly entrepreneurial team. SGH is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments and the Spotlight Charitable Foundation.Comprising of the long term existing iconic brands in Spotlight, Anaconda and Mountain Designs, together with the exciting addition of Harris Scarfe, SRG is acknowledged as the market leaders within the Australian retail Space.Within this dynamic role you will be responsible for managing planned and reactive maintenance activities for Spotlight Group Holding's Stores and Assets including the management of minor capital works projects. This role will be responsible for the management of services within the following categories: plumbing, building works, handyman, building access (roller and auto doors) and hazardous materials.What You Will Be Doing:Contractor performance management and portfolio performance reporting.Strategically manage the planned and reactive maintenance requirements of your FM portfolio.Liaising with service providers to coordinate quote requests and work orders.Review of technical service reports and provide stakeholders with recommendations for facility management.Overseeing and project managing minor capital works project.Engage with stakeholders across all levels of the business to ensure that delivery expectations are met with low financial risk and operational risk.Ensure work is delivered in line with compliance and Work Health Safety standards.Act as the subject matter expert (SME) in the procurement of new services and during supplier contract negotiations.Conduct root cause analysis of various facility related issues.Being responsive to the external after hours contact centre.Review and negotiation of quotes.About You:Must have demonstrated experience in a similar or relevant position in a fast-paced environment with strong customer service orientation.Must have extensive knowledge and experience managing building maintenance or projects in relation to building services and infrastructure.Strong understanding on delivering facilities services.Experience with building and property inspections.High-level interpersonal skills in order to influence and provide key information to support decisions made by a diverse stakeholder group.Strong communication and negotiation skills.IT Literate (knowledge of Microsoft products).Humility and a willingness to put yourself in the shoes of your team and customers.At Spotlight Retail Group, you will:Work in a dynamic and fast-paced environment where creativity and innovation are encouraged.Be part of a passionate and talented team dedicated to delivering exceptional customer experiences and can make a real impact on the success of a leading retail brand.What's in it for you?Spotlight Retail Group prides itself on providing its team members incredible career growth and opportunities as part of the SRG team, we can offer you:A dynamic work environment where creativity and innovation are encouraged.Be part of a passionate and talented team dedicated to delivering exceptional customer experiences.Have the opportunity to make a real impact on the success of a leading retail brand.Enjoy a competitive salary and benefits package including career development opportunities, profit sharing, and team member discounts.Exposure to key senior stakeholders in one of Australia's largest Retailers.A culture that rewards initiative and creativity.Centrally located office, close to South Melbourne Market, Work Flexibility.Team Discounts, EAP, Gym Membership Discounts and more.To apply, please complete our online application form and submit an up-to-date resume.You must have unrestricted working rights in Australia to be considered for this position.Only shortlisted candidates will be contacted.No agency enquiries or applications please.
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