About The Opportunity
Programmed's Facility Management department are currently seeking a Facilities Administrator to join our Ararat Team. This is an excellent opportunity to be a part of a high performing team that is responsible for providing first class customer service and administration support to the business.
Nature of the position: Full time
Location: Ararat
Reporting Line: Service Delivery
Benefits
Long term career potential within an established brand
Attractive salary package + benefits program
Paid parental leave and great discounts with selected retailers
Key Responsibilities
Answering Help Desk calls in a professional and timely manner to meet KPI timeframes
Dispatching of jobs to the on site trade team
Closing off Reactive and Preventative Maintenance service requests in a timely manner
Assist in the preparation of weekly and monthly reports
Carrying out general administrative tasks for all departments
Record, register and report upon feedback received from the Precinct Operator and approved contractors
About You
To thrive in this role, ideally you will have previous experience in customer service or administration, a 'can-do' attitude, knack for people engagement and a drive for 'top-notch' service delivery. Additionally, you will demonstrate and possess the following:
Experience in an administrative or similar role
Proficiency with data entry and proven skills in Microsoft Outlook, Word and Excel
Effective written and verbal communication skills
Strong organisational capabilities with attention to accuracy and detail
Ability to prioritise work to meet tight deadlines
Ability to work cooperatively and autonomously within a team environment
About Us
Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand. Our Facility Management business unit partners with our valued clients to deliver facility management and industrial maintenance services across multiple key and essential industries. We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.
Work With Us
Join us on our mission to build outstanding people, strong customers and great communities. Apply today.
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