About our Team RX builds businesses with data and digital products for magical experiences at global events. The company fosters an inclusive work environment that promotes growth, thriving, and social impact. RX is a branch of RELX, a worldwide supplier of information-based analytics for businesses.
About the Role An exciting opportunity has arisen to join us as an Event Coordinator / Event Production Executive at RX (Reed Exhibitions) within our passionate Event Production and Operations team, reporting into our Senior Event Producer. This is a Permanent full-time role to be based from our head office in Chatswood, Sydney with a combination of work from home to suit your work-life balance!
This role encounters a high volume of customer care, is fast-paced with many deadlines and multiple tasks happening at the same time. Someone who thrives under pressure but also has the capability to work calmly and professionally would be successful in this role and in this industry. We are also open to someone who does not have an Events background but has strong customer service, administrative, and organizational skills!
Responsibilities Managing event schedules, critical paths, and run sheets Creating and managing overall exhibitor manuals Providing customer service and communication with exhibitors, visitors, speakers, and internal functional teams Organizing associated functions including feature areas, briefings, social events, seminars, and meetings Providing onsite and pre-show support in various roles Regularly update and keep the Master Spreadsheet up to date Assist in other administrative tasks as required Event guide and other show collateral production Requirements Possess substantial administration and customer support expertise, along with a solid understanding of business principles Event background is nice to have. Other related experiences/industries include Customer Service, administration/receptionist, and Hospitality Have a can-do attitude with a flexible and adaptive approach to any situation Maintain high attention to detail and work efficiently within tight deadlines while staying organized Possess well-developed oral and written communication skills Customer Service experience is a must, with the ability to deal with challenging or demanding customers Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Discounted Health plan rate and Optical Assistance Life assurance and income protection Option to buy additional Annual Leave days Employee Assistance Program Flexible working arrangements Benefits for you and your family Access to learning and development resources About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit
Management Level 06 - Business Support IC
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.
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