Flagship position at the heart of Suncorp's customer strategy Collaborative and supportive team environment, hybrid working model.
Flexible working location of Brisbane, Sydney or Melbourne We're never just satisfied with how things are – because we know how things could be.
And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.
A terrific opportunity is available to join the Enterprise Architecture team at Suncorp.
The Enterprise Architect for Digital and Marketing is responsible for defining architectures and roadmaps to drive customer-centric omnichannel capabilities across Suncorp's portfolio of well-known brands such as AAMI, GIO, Shannons and APIA.
In this pivotal role, you will focus on transforming online channels (web, mobile, chat), MarTech, and customer experience platforms while collaborating across teams to deliver innovative and scalable solutions.
If you are passionate about Customer Experience, AI, Innovation, Digital Technologies, and Customer centric architectures then this is the role for you.
What You'll Do Develop and maintain strategic architectures for online channels, MarTech, and customer experience platforms, ensuring alignment with Suncorp's broader business strategy Provide technical leadership in solution architecture, balancing rapid Agile delivery with long-term enterprise goals Collaborate with business and IT stakeholders to align technology strategies with business objectives Stay at the forefront of emerging technologies and provide expert guidance on adopting new tools and frameworks Chair domain governance councils, peer review architectural deliverables, and promote consistent practices across the architecture community What You'll Bring Bachelor's degree in IT or a related field and architectural certification (e.g., TOGAF) Over 10 years in IT with at least 5 years in IT architecture.
Expertise in online and mobile applications, high-performance distributed architectures, and MarTech solutions (Adobe Marketing Cloud and Adobe Experience Manager experience is a plus) Advanced conceptual thinking, stakeholder management, and strategic planning abilities.
Familiarity with Agile methodologies and ArchiMate is preferred Strong understanding of customer identity, access management, and content management systems What we can offer A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave Discounts and offers on a range of retail favourite stores as well as insurance products Give back to our communities with payroll giving, donation matching and paid volunteer leave Invest in your brighter future with ongoing study support and career development programs; and Prioritise your work/life balance with our robust employee assistance program and dedicated employee council Employee benefits | Suncorp Group At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.