Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.
Providing innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. Sinch is the number one choice for easy and engaging business messaging.
Our Engineering Director role offers a unique opportunity to build, lead, coach and develop an efficient and globally dispersed Engineering team that builds products for over 90,000 customers.
This role will have a unique opportunity to take one of our SaaS domains to its next phase of growth.
Key responsibilities:
Drive and influence the technology strategy that aligns to business objectives.
Shape and grow your domain to ensure delivery while driving complex technical work in conjunction with product areas and functions.
Develop your domain's vision and mission to achieve an excellent product experience for our customers.
Identify and remove organizational bottlenecks.
Support and develop a group of Engineering Managers, ensuring they have the right support in their roles as well as the right challenges to grow.
Define and implement best-in-class performance standards across the engineering organization. Support Engineering Managers in building high-performing engineering teams.
As part of the senior engineering leadership team, work to improve our shared engineering practices and ways of working.
Set and execute on strategy to retain engineering talent. Create an engineering environment where Engineers have job satisfaction, feel that their work is valuable, and are empowered to be efficient and innovative.
Responsible for the technical success of your organization. Together with your architect, provide the teams with context and guidance to ensure we together build a cohesive product.
Manage and develop relationships with a variety of stakeholders within and outside the engineering organization.
Lead the way as a clear role model living the Sinch values.
The successful candidate will have proven experience as a technical leader of a larger organization, leading through others as a manager of managers. You will have a background as a hands-on Software Engineer with a good understanding of system design. You are conversant in the following areas: large-scale application development, microservice architectures, and SaaS products. You possess a deep understanding of how to translate product and business goals into tech strategies. You have experience/interest in transforming a delivery organization into product teams working together for the customer. You have an entrepreneurial mindset and focus on commercial outcomes. You are passionate about what you do and have a high interest in keeping up with current best practices.
We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!
We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility, and welcomes diversity.
Our values of Dream Big , Win Together , Keep it simple , and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills, and experiences are embraced, delivering innovation and better business results.
We value our team by offering:
WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home setup reimbursement, and a global mobility policy.
PUT FAMILY FIRST: We know that building a family takes priority; therefore, we offer a generous parental leave program: 26 weeks salary for primary caregiver and 4 weeks salary for secondary caregiver.
CELEBRATE YOURSELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you've had with your nearest and dearest.
TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs.
TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses.
CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
TREAT YOURSELF: Access to the Reward+ program that offers a wide range of discounts and deals across retail, entertainment, and much more.
If you are looking for the next opportunity in your career and want to work for a people-focused, growing tech company, then Apply Now.
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