Eligibility Specialist

Eligibility Specialist
Company:

Allianz Australia


Details of the offer

Workers' Compensation (Insurance & Superannuation)
At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part of an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
We are looking for two Eligibility Specialists based in our Melbourne office.
You'll be responsible for

Making initial liability decisions within the quality decision making framework
Assessing the need for referrals and investigative tools to expedite information gathering
Demonstrating strong customer service and time management skills
Ensuring a positive service experience for our stakeholders and providing effective strategies for liability outcomes
Accurate assessment, determination and calculation of entitlements on accepted claims

About you

Experience in Personal Injury & Worker's Compensation
Basic understanding of the WIRC Act 2013 and associated Worksafe policies and guidelines pertaining to initial entitlement determinations
Strong customer service attributes incorporating excellent written and verbal communication skills
Ability to meet deadlines
Knowledge of Worksafe operating models and IT systems

What's on offer

A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
Access to over 10,000 on-demand learning resources and programs
Insurance products, deals and discounts
Discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
The opportunity to take part in our Employee Share Purchase Program

About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
Join us. Let's care for tomorrow. www.allianz.com.au/careers
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Job Function:

Requirements

Eligibility Specialist
Company:

Allianz Australia


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