Since 2014, The Star Gold Coast has undergone a remarkable evolution.
Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience.
Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel.
Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei.
Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar.
The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.As an Electronic Gaming Host, you will be responsible for the smooth operation of our Gaming Machine area while providing a world class experience for our guests.
You will help to resolve minor machine faults, perform pay outs of jackpots and assist guests with their enquiries.This is a fantastic opportunity where you will build memorable connections with our local, interstate and international guests.A few of your responsibilities: Assist guests with enquiries relating to gaming machines, promotions and general enquiriesResolve minor machines faultsMaintain confidentiality in all aspects of the roleEnsure gaming areas are maintained and well presentedMaintain familiarity with The Star Gold Coast property, services, tournaments and current promotional eventsWhat we are looking for:A commitment to providing exceptional guest serviceOutstanding communication skillsAttention to detail & high level of concentrationFlexibility to work across a 24/7 rosterAbout you:?As a seasoned expert in customer service, you understand the essence of delivering world-class service.
With exceptional communication skills and a positive attitude, you're poised to excel in this role.Your role will be pivotal in shaping the success of our Gaming department at The Star.
Join us in making a difference.What we can offer you: Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyDiscounted parking availableCompetitive Hourly rate, plus penalty rates for weekends and public holidaysUp to 30% discounts across award winning restaurants and accommodationCareer development, training, and courses via The Star Academy – limitless career opportunitiesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.
We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It's your time to SHINE!
Click on the link below to make your next career move with The Star.
