El1 Assistant Director, Income Support

The Claims Management Group is a key contributor to Comcare's strategic objective and purpose of delivering an effective, fully funded and sustainable workers' compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that facilitate early and sustainable return to work or recovery at work.
The Claims Administration and Income Support team performs financial services to support the claims business in the management of claims transactions. This includes calculation and transactional processing of accounts payable and weekly incapacity benefits. The team performs reconciliations of financial information across a variety of sources, identifies anomalies and addresses these within legislative and policy frameworks. The team develops and implements financial recovery where opportunities are identified including but not limited to overpayments and third-party recoveries.
Overview of the Role
The Assistant Director, Income Support leads a large team responsible for the timely and accurate calculation and payment of incapacity benefits and recovery of incapacity overpayments. The role is responsible for the financial calculations, transactional activities (including debt recovery) relating to claims management.
The role develops staff capability, analyzes data and trends to lead continuous improvement initiatives and implements these into business operations. In addition, the role liaises with internal and external stakeholders to ensure positive outcomes for our clients.
Eligibility and Specific Conditions of Employment
Character clearance (police records check).Health clearance.Six months probationary period for new engagements.Ability to obtain and maintain a Baseline Security Clearance.How to apply
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
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