Product Management & Development (Marketing & Communications)Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.About us:Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.About the role:Are you ready to transform the eCommerce landscape for Wesfarmers Health's retail brands, including Priceline? We're on a mission to simplify and enhance health, beauty, and wellness experiences, making them more accessible and affordable.As the Product Manager - eCommerce, you will play a key role in developing, implementing, and optimising our eCommerce product strategy. You'll leverage data insights for continuous improvement and stay ahead of market trends to uncover new opportunities. Collaborating with our dedicated eCommerce squad and business stakeholders, you'll drive growth and deliver a seamless, engaging user experience.If you're passionate about eCommerce and want to make a real impact, we want to hear from you!What you'll bring:Minimum of 8 years in product management, with roles as Product Manager/Owner, or similar.Website: Proven experience in website development, eCommerce and delivery.Education: Tertiary qualifications in Information Systems or Computer Science are preferred.Industry Knowledge: Retail experience is desirable.Technical Skills: Preferred experience with SAP Commerce Cloud.Certifications: Professional certifications in Project Management (e.g., PMP, Certified Scrum Master, SAFe, PRINCE2 Practitioner) are highly desirable.Strategic Planning, Execution, and Project Delivery:Lead a comprehensive eCommerce product strategy and mid-to-long-term roadmap.Proven experience in defining business requirements and collaborating with digital vendors.Background in developing eCommerce websites, preferably in retail.Skilled in creating digital business cases and managing capex/opex requests.Deep knowledge of Lean/Agile methodologies and frameworks.Familiarity with IT frameworks like ITIL, cyber security and various digital platforms (e.g., personalisation, onsite search).Strong understanding of UX and Human-Centered Design, emphasising its impact on customer experience.Stakeholder Management:Lead a customer-focused culture, motivating and guiding team members towards continual development and improvement.Excellent skills in partnering, clarifying requirements, and gaining consensus.Proven ability to collaborate effectively with teams and vendor partners in various structures (onshore, offshore, hybrid).Communication Skills:Strong communication abilities, capable of tailoring materials for diverse audiences, from leadership to junior team members.Why us?A fantastic work culture based off our four Ways of Working - Start with the customer, Do it with heart, Work as a team, Own your impact.Flexible working that is balanced with our organisational need to create connections and enable collaboration.Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.Novated leasing options with discounted onsite parking.Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.Beautiful outdoor terrace for work and recreation.Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym.Dedicated end of trip facilities (cycle racks, showers, lockers).This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.Aboriginal and Torres Strait Islander ApplicantsWesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
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