Duty Manager - Wash Bay

Details of the offer

We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers.
You'll oversee all activities at our rental location and ensure we're running smoothly and profitably with satisfied customers and employees alike.
About The Role In this role you will be responsible for the vehicle service operation. This includes the wash bay, shuttle drivers and valet staff.
The key responsibility of this role is to ensure that it functions effectively and efficiently to maximise profitability while maintaining the highest level of service.
What you'll do Lead, manage and coach staff and foster a harmonious team environment. Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness. Ensure that returned vehicles are checked for body damage and report where necessary. Ensure that fuel deliveries are handled in accordance with company procedures and relevant health and safety procedures and legislation. Ensure adequate materials are maintained at all times to meet operating and safety requirements. Participate in the interview and selection process for new staff. Be flexible to work a seven-day rotating roster. Preparation of staff rosters and processing of weekly payroll data. Preparation of daily and weekly reports. Have a working knowledge of workplace health and safety legislation and promote a safe work environment at all times. What we're looking for Previous experience in a supervisory or leadership role with the ability to lead and effectively manage and coach employees is essential. Customer service focus and experience within a service or similar environment. Strong sense of duty and responsibility. Confident with Microsoft Office Excel, Word, Outlook. Initiative, confident problem-solving and decision-making skills. An understanding of Equal Employment Opportunity and Occupational Health and Safety. Who We Are Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group, we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.
We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.
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Nominal Salary: To be agreed

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