Director/Principal Lawyer – Administrative Law About the NDIS Quality and Safeguards Commission (NDIS Commission)
The NDIS Quality and Safeguards Commission (the Commission) is a regulator established on 1 July 2018 as an independent agency under section 181A of the National Disability Insurance Scheme Act 2013 (the NDIS Act) to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia.
Are you the ideal candidate?
We are looking for an exceptional leader to lead the Administrative Review and Governance team as Director. The role of Director, Administrative Review and Governance is a busy and fast-paced role. The work is interesting, challenging and rewarding.
The Director leads a wonderful team of people and makes a tangible positive impact on the lives of people with disability. The Director is responsible for providing strategic and technical leadership in each of the functions of the team, in addition to ensuring the overall success of the Legal Services and Internal Integrity Division.
The key duties of the position include:
Providing expert advice on, and personally dealing with, complex or escalated matters;
Making decisions as an authorised officer under the FOI Act and as a delegate of the Commissioner under the NDIS Act;
Driving the workplace and service culture of the Internal Integrity Unit and the Legal Services & Internal Integrity Division;
Ensuring stakeholder expectations are managed and met, building strong relationships with stakeholders within and external to the NDIS Commission;
Ensuring all statutory and internal timeframes are complied with;
Assessing and leading continuous improvement initiatives in relation to the functions, team, Division and across the Commission;
Supervising, coaching and mentoring staff, including by identifying and addressing aspects of their knowledge, skills or performance that may need to be developed;
Leading the reporting and development of awareness-raising and capability-building programs for the Internal Integrity Unit's functions;
Representing the Internal Integrity Unit and the Legal Services & Internal Integrity Division in meetings with internal and external stakeholders;
Preparing high quality reports, briefing papers and correspondence for the Minister, the Commissioner, and the Commission's Senior Executive.
Skills, Knowledge, and Personal Attributes
To be successful in the role, you must thrive in a fast-paced environment with competing and constantly evolving priorities and deadlines. You must also be able to remain calm under pressure and enjoy creating order out of chaos.
As a leader within the Administrative Review and Governance team and more broadly within the Legal Services & Internal Integrity Division and the NDIS Commission, you will continually strive for continuous improvement and excellent customer service.
Our ideal candidate will demonstrate the following capabilities:
Demonstrated sound technical skills and experience in administrative decision making, the FOI Act, the Privacy Act, and general legislative framework that governs all Commonwealth agencies;
Demonstrated capability to lead a team and to coach, mentor, nurture, and support staff to elicit high performance and manage underperformance;
Strong track record in delivering, and leading the delivery of, high-quality, consistent, and timely services in a fast-paced, constantly evolving and complex environment;
Demonstrated high emotional intelligence and excellent people skills, including the ability to build and nurture productive working relationships;
High order communication skills (oral and written), including the ability to present and explain complex issues;
High ethical standards and a high standard of professional and personal integrity;
Ability to engender trust and respect, complemented by sound judgement and the ability to build organisational capability;
Creative thinker with the ability to drive continuous improvement in the Internal Integrity Unit's processes, policies and practices;
Highly developed organisational skills and capacity to set priorities, manage competing demands, and meet deadlines;
Strong attention to detail and the ability to analyse information critically and objectively;
Experience in handling sensitive or confidential information.
Minimum Mandatory Requirements
Tertiary legal qualifications or other tertiary qualifications related to the role;
At least 5 years' experience working in the areas of administrative law, administrative reviews or administrative decision-making;
At least 8 years' experience leading diverse teams or leading projects involving a broad range of stakeholders.
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