Director, Clinical Unit

Adelaide, Melbourne, Sydney, Brisbane, Canberra
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019.
The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety.
Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.

We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care.
We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.

Position Description
A full-time, ongoing opportunity exists in the Adelaide, Melbourne, Sydney, Brisbane or Canberra Commission location for the role of Director, Clinical Unit in the Chief Clinical Advisor Group (CCAG).
Reporting to the Senior Clinical Director, the Director leads a national team of Clinical Advisors (EL1s).
Clinical Advisors are registered nurses who provide clinical advice and subject matter expertise to Commission staff to assist them in understanding and interpreting clinical information and identifying clinical risk.
The Clinical Unit also provides clinical leadership across the Commission and supports other health practitioners and regulatory officers (non-clinicians) to develop their clinical knowledge in relation to aged care and their skills in clinical analysis, interpreting clinical information and identifying clinical risk.

The Director, Clinical Unit will also support the Chief Clinical Advisor Executive through the provision of evidence-based information, analysis and advice on key clinical areas and clinical risk.
The Director, Clinical Unit will also play an active role in supporting and maintaining the Commission's clinical governance arrangements and providing clinical input into initiatives and projects across the Commission.

As Director, Clinical Unit you will bring an understanding of the role and function of the Commission as an integrated, risk-based regulator and an understanding of contemporary evidence-based practice, clinical issues and clinical risk in aged care, together with excellent clinical judgement, analytical and critical thinking skills, and the ability to apply these skills to your role.
You will bring effective leadership and management skills to establish and maintain the Clinical Unit as a responsive, versatile and high performing team.

Position Duties
Provide leadership and management to the Clinical Unit and oversee the effective and efficient delivery of its support function within the Commission.
Support Clinical Advisors to analyse records and identify clinical issues to understand where further guidance is needed to support Commission staff capability.
Demonstrate highly developed analytical and problem-solving skills including the ability to exercise good judgement, identify priorities and discriminate between options based on evidence.
Report directly to the Senior Clinical Director and support them to fulfil their role, including representing the Commission and Chief Clinical Advisor Group when required.
Contribute to initiatives and projects, particularly regarding the establishment and maintenance of clinical governance arrangements within the CCAG, Clinical Unit and across the Commission.
Provide expert clinical advice and subject matter expertise to support to Commission staff in relation to the performance of regulatory activities.
Provide relevant, contemporary, evidence-based advice to the Chief Clinical Advisor Executive and staff about clinical issues impacting Commission functions and the aged care sector.
Provide professional and clinical leadership in a manner that promotes best practice, continuous improvement and a collegiate approach.
Ensure compliance with legislative, regulatory and employer policy requirements.
Position Eligibility Requirements (selection criteria)
Provide management leadership to the Clinical Unit team and oversee the effective and efficient delivery of its functions.
Highly developed leadership and management skills, including ability to lead a team in a dynamic environment, foster a positive and supportive team culture and working relationships.
Ability to work collaboratively and build relationships based on trust, credibility, and fairness.
Highly developed interpersonal, oral and written communication skills and demonstrated ability to influence and interact in an effective way and communicate information coherently and concisely to audiences with a range of backgrounds.
Demonstrated experience in leading a team through large projects, including understanding change management requirements.
Demonstrated professionalism, including responding to pressure and setbacks in a controlled manner.
Knowledge, and expertise in leadership in clinical governance within complex organisational structures and understanding of and experience in implementing and embedding quality systems, quality assurance and continuous improvement activities.
Ability to lead, mentor and develop others to build an effective, high functioning team.
Demonstrated ability to set priorities, meet deadlines, work effectively under pressure and work effectively in a team environment.
Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives and drive smart decision making.
Capacity to work in a busy environment, successfully handling competing priorities and ability to effectively manage and prioritise workload distributed among a team to deliver agreed outcomes.
Self-awareness of own performance and a commitment to personal development.
Understanding of the role of the Commission as an integrated, risk-based regulator and how the role and function of the Chief Clinical Advisor Group supports the Commissions purpose and functions, including provision of clinical advice and subject matter expertise on behalf on the Chief Clinical Advisor and an understanding of the accountabilities and responsibilities of clinicians.
Essential Capabilities:
Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia (NMBA) supported by the Australian Health Practitioner Regulation Agency (AHPRA).
(You must include your registration number in your CV).
Extensive recent experience and an understanding of current clinical issues in the older person including clinical risk in residential and community aged care settings.
Proficiencies in MS Office, Word, Excel, PowerPoint, SharePoint and PowerBI tools.
Flexibility to travel inter and intra state as required.
Position Notes
Salary offered will be between $136,307 –$161,381 per annum depending on skills and experience.
In addition, 15.4% superannuation will be paid.
The Director, Clinical Unit professional nursing registration and development is supported by the Commonwealth Nursing Officer (CNO) Professional allowance of $2,384.72 per annum.
Only candidates who hold Australian citizenship can apply.
Appointment is conditional on successfully completing a national police check.
Merit Pool established through this selection process may be used to fill this or future ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements in no more than 800 words, including what strengths you would bring to the role, and a copy of your CV.

You will also be required to provide a response against the two (2) targeted questions below (maximum 500 words per question):
What professional skills and experience would you bring to the role?
Outline how you acquired your skills and experience, particularly in relation to clinical judgement, analytical and critical thinking.
Explain how you understand the challenges for consumers in residential care and home care and how you prioritise their perspectives and outcomes when considering clinical issues.
The Director, Clinical Unit manages a remote team of clinical advisors who provide clinical advice to Commission staff.
What skills do you use to motivate and lead staff to meet the demands of a high-pressured work environment and to manage change?
How do you ensure a positive workplace culture?
How to Apply?

Navigate to 'Current Vacancies' section of the careers page and locate the relevant job title.
All documentation relating to the role and application process will be located here.
Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.
As part of your application, you will be requested to complete a statement of claim and attach your Resume.
Cover letter is optional.
Click 'Apply Now' when you are ready to submit your application.
Please complete an online application form and submit to by 11:59pm (AEST) on Thursday 21st November.

Only completed applications will be accepted.

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan.
The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.

Further information:
For further information about the Quality Commission, office locations and other related resources, please visit
For more information on the Australian Public Service, please visit and
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