Digital Product & Growth Leader

Digital Product & Growth Leader


Digital Product & Growth Leader

Details of the offer

Digital Product & Growth Leader - Victoria -

Find JobsCompany ReviewsFind SalariesFind ResumesEmployers / Post JobUpload your resumeSign inwhatjob title, keywords, or companywherecity, state/territory or postcodeFind jobsAdvanced Job SearchDigital Product & Growth LeaderEnergyAustralia43 reviews-PermanentEnergyAustralia43 reviewsRead what people are saying about working here.VictoriaPermanentDigital Product & Growth Leader
Apply now Job no 503537Work type Full Time PermanentLocation VictoriaCategories Marketing, DigitalAbout Us

EnergyAustralia is one of Australia's largest energy companies providing smart, innovative energy solutions for 1.7 million customers. We are in an exciting transformation and are committed to becoming a world-class organisation with the customer at the heart of everything we do.

About the role

The Digital Product and Growth Leader creates and leads the roadmap to implement EnergyAustralia's Customer Facing Digital Strategy. The role generates and implements breakthrough insights, prioritises investments and instigates action to create value for our customers and the organisation including rapidly growing digital sales and service capability and adoption.

You will own EnergyAustralia's customer facing digital assets and be required to identify and prioritise improvements relating to digital customer and business, opportunities and problems.

Key Activities IncludeDevelop the overall roadmap to enable the EA's Customer-Facing Digital Strategy. Prioritise areas for focus through applying customer analytics, competitive insights and contemporary digital practices and learnings to decision making;
Manage the ideation process to identify and scope possible digital development that delivers improved customer experience and/or business performance;
Champion digital conversion (sales) and adoption (service) with customers. Monitor effectiveness of EA's digital products and services, capture learnings quickly, and drive adaptations necessary to support customer adoption; and
Influence a be digital first culture that is customer focused and data led.
Advise and educates business leaders on digital within the customer journey and it's potential to unlock commercial and customer value.
What we’re looking forProven experience in commercial digital functions, developing and delivering digital capability and value;
Solid track record of developing and delivering customer and digital channel optimisation and strategies;
Strong understanding and experience with emerging digital trends and technologies; and
Strong analytical skills and has the ability to influence leaders.
For a confidential discussion, please contact Bianca Jenkins on (03) 86281590 or e**********ergyAustralia - 12 days ago - save job - report job - original jobApply NowApply On Company Sitesave this job aSave this jobJobs at EnergyAustralia in VictoriaCompany InfoFollowGet job updates from EnergyAustraliaEnergyAustralia43 reviewsEnergyAustralia is one of Australia's largest and most experienced energy retailers. They own and operate a multibillion dollar portfolio...AboutHelp Centre© 2019 IndeedCookies, Privacy and TermsLet Employers Find YouUpload Your Resume

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