Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Data Center Critical Facilities Engineer Job SummaryAs a member of the Critical Facilities Engineering team, your main responsibilities will include supervising and performing facilities maintenance work. This includes:Alarm responseFault findingVendor managementRepairsEquipment modification related to controls, electrical, and mechanical systemsThe role offers a great work/life balance, with Monday-Friday daytime hours and an evenly shared on-call roster among the team. Our engineers work across various disciplines and operate in a collaborative environment with a team-first mentality. While applicants should be specialists in their own discipline, they should also have a willingness to learn other disciplines over time. Initially, possessing a basic understanding to confidently triage incidents is required. This role provides an opportunity to work in a diverse and collaborative environment, where you will have the chance to expand your knowledge and skills across different engineering disciplines.ResponsibilitiesPerforming preventative maintenance using a Computerized Maintenance Management System (CMMS) / Maximo.Engaging specialist vendors to complete preventative maintenance and managing them while on-site.Producing Method of Procedures (MOPs) for critical preventive and corrective maintenance, utilizing site knowledge and written skills.Raising Change Requests (CR) to notify customers of critical maintenance, including risk assessments and clear communication.Responding to Building Management System (BMS) alarms and other breakdowns.Troubleshooting and conducting root cause analysis (RCA) of breakdowns.Performing site rounds and routine inspections.Driving and implementing projects to increase facility capacity, efficiency, sustainability, and reliability, as well as assisting in the design, implementation, commissioning, and build-out of new data centers.Working closely and collaboratively with cross-functional engineering and project management.Support customer satisfaction through timely and precise order execution.Installation, termination and testing of structured and fiber-optic cabling.QualificationsTrade certification in Electrical/Mechanical (HVAC) or a related field, or Bachelor's degree in Engineering or Data center experience.Desire and ability to work cohesively in a multicultural and multidisciplinary team.Sound knowledge of critical infrastructure equipment such as UPS, ATS, STS, generators, CRAH, chillers, BMS, PLC, etc.Intermediate computer skills, including Microsoft Office (Word, Excel) and CAD.Excellent written and spoken interpersonal communication skills.Experience in data centers or similar mission-critical environments will be highly regarded.A customer first attitude.Benefits of the role:Development and career progression opportunities through the Global Ops Academy and within the Critical Facilities Engineering or wider teams in the business.Salary package incorporating company shares, private healthcare or health allowance, and performance-based annual bonus.An on-call allowance.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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