Description The next role in your career may be the most pivotal moment in your working life. You have every opportunity at your feet in this new and exciting world; however, not all opportunities are created equal. Imagine learning what takes 4-5 years into 3 months with the opportunity to create a big impact on millions of Australians. Join the legends at WeMoney and make the highest impact.
About WeMoney
WeMoney is a social financial wellness platform that brings together banking, credit scores, and crowdsourced money tips from real authentic people navigating their money journey together. We're backed by visionary VCs and investors and have achieved rapid growth in Australia (750k+ downloads over the last 3 years).
Award-winning fast-growing Fintech Empowering people on a pathway to significantly improved financial health Fintech VC funded & backed Looking for a talented Customer Support Representative to join our mission WeMoney is a multi-award winning Fintech organization, having won awards from peak Fintech bodies such as Fintech Australia, Fintech Awards, Pause Awards, and also recognized as Amplitude's Next Hottest Products.
About the Role
WeMoney is looking for high-performance thinkers who want to accelerate their career and build our Customer Support team from the ground up. As a Customer Support Representative, your primary function will be to support our members in having the best experience on the platform. You'll be the front-line responder to our members, helping them with everything from verifying their account to squashing bugs and celebrating their wins! This role is designed for an individual who is in their first 1-2 years of their career, looking to grow with a high-performance business and build out our Customer Support team in the future.
We are ambitious about what we do and love sharing knowledge. We are constantly learning and up-skilling the team around us by pushing the boundaries in the way we operate. You'll be supported and encouraged to explore new and existing skill sets as you work on a range of challenging business problems that require unique perspectives in a fast-paced environment.
At WeMoney, attitude is every bit as important as ability. Being a team player, having passion for technology and personal finance, as well as a desire to continuously improve will take you far. We know that if you love to learn and genuinely want to make an impact, you will feel right at home from day one.
What you're bringing to the table
Familiarity with G-Suite / Microsoft Office Excellent communication skills Dedication to learn What we will provide
A professional, supportive, and dedicated team Opportunity to grow with a dynamic fintech start-up Ongoing training and support Flexible working hours and arrangements Future full-time employment opportunities We're after a talented person who is looking to do good things in the world. We surround ourselves with people who are switched on and genuinely care about their work and want to help others. If you believe your skillset and drive meet the above criteria, get in touch.
Role Type Company Overview WeMoney's mission is to empower people to take control of their financial lives.
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