Customer Support Officer

Details of the offer

This role offers you the chance to immerse yourself in the residential building industry, with a focus on supporting essential client-facing teams including Sales and Prestart Consultants. As a Customer Support Officer at Summit Homes, you'll be at the heart of client interactions, working alongside our team to ensure each step flows smoothly. Your duties could include preparing and sending contracts to clients, following up on finance approvals and block titles, handling variations and a variety of other clerical-based tasks to assist in preparing clients through their building journey. With full training and support, you will be set up for success.
About you We're looking for a candidate with a solid foundation in administration and whilst experience in the building industry is highly regarded it's not essential. What we need is someone with a keen attention to detail and accuracy, along with the ability to work collaboratively in a small team. You'll bring excellent communication skills, both spoken and written, which help you connect with colleagues and clients alike. Time management and prioritising tasks come naturally to you, enabling you to thrive in a busy environment.
Who we are Summit Homes Group is one of Western Australia's leading construction, property and finance companies. A locally operated, family-owned company, Summit has helped over 45,000 West Australians realise their new home dreams in over 46 years. Our core philosophy, Built Around People, means the Summit difference starts with our dedicated and passionate staff, we like to ensure our employees have a great experience at work which we believe ultimately gives our customers the best building journey possible. We understand that our people are our greatest strength.
What we offer We believe in providing the best work environment for our staff. Everything from our culture, our inclusions and our office has been based around our Built Around People philosophy.
Free parkingCorporate, company and supplier discountsWellness programsRewards and Recognition programsOngoing training and developmentIndustry leading cultureWhere you'll be working Conveniently located with easy access to local amenities this role will be based at our Summit Homes Group head office in Myaree. With state-of-the-art facilities and a supportive team culture, the office is a vibrant, modern workspace designed to foster collaboration and innovation.
Applications close on 12th December 2024 (Summit Homes group reserves the right to remove advertised roles before this date) We accept that everyone is unique. We believe that our differences make us stronger, and our success is enhanced by the diversity within our teams. We encourage applications from First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people.
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Nominal Salary: To be agreed

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