Customer Success Manager - Digital & Data Marketing

Customer Success Manager - Digital & Data Marketing

Big Wave Digital

Customer Success Manager - Digital & Data Marketing

Details of the offer

Customer Success Manager – Digital & Data Marketing

Big Wave Digital ispumped to be partnering with this stand-out global MarTech firm. With core offerings spanning online consumer insights & customer segmentation, helping brands, reach and engage with online audiences across any online or digital platform.
Essentially, their offerings help brands make smarter marketing decisions.

Currently the Sydney team is looking for a Customer Success Manager to provide support to the in-house Account Management team. This role is an awesome first step for a Marketing or Business grad with a solid commercial acumen, looking to advance their career in Digital and Data Marketing; within Digital Marketing Strategy, Account Management, relationship management or sales.

This company offers best in class onboarding, training and development, within a collaborative, dynamic and passionate team, with loads of scope for internal growth.

You will be directly responsible for implementing and managing a number of initiatives to drive retention in their client base and identify possible upsell opportunities with the Account Management team. Your role will require excellent project management skills, solid customer service and sales support.

Do you tick some of these boxes?
You’ll love data, analysing information and have a keen interest helping clients as an avid problem-solver;
A strong track record of building strong and meaningful relationships, not just internally but with their amazing client base
Demonstrate excellent verbal and written communication skills;
Possess an exceptional work ethic with an ability to perform under pressure and in a proactive mind-set;
Previous experience in the digital space or within a sales team would be advantageous;
You may already have a background in marketing, or you are passionate about securing a role in digital marketing.

If you are a recent Marketing Graduate with 3-6 months commercial experience (or via completed internships), or currently in a sales support role, looking to develop your experience across Digital Marketing, this is the perfect role for you.

Please apply via the link below, or mark applications to Dayna Stewart | Head of Digital & Data Recruitment | Big Wave Digital | ********** |
Only those eligible to work in Australia with full working rights need apply. This is an entry level to mid level role, salary range $45K-$60K + super.


Big Wave Digital



August 14th, 2019 at 9:02 am

Source: Mumbrella


  • Call Center - Customer Support / Customer Service Manager


Related offers

Commercial business partner

Our client The organisation is a multi national global FMCG conglomerate that is currently experiencing exponential growth Known for their exemplary product...

From Sharp Carter South East Melbourne - Victoria

Published a month ago

Pricing and market analyst

GFG Alliance has an agile entrepreneurial culture with high energy strong levels of ambition and sustainable growth plans This brings opportunities for GFG s...

From Gfg Alliance Australia - Queensland

Published a month ago

Client delivery associate

Computershare Communication Services CCS is a division of Computershare and a global provider of integrated communications solutions Through innovations in...

From Computershare - New South Wales

Published a month ago

Security officer shopping centre relief - perth

Job DescriptionCompany Description Mitie was founded in 1987 Mitie is the UK s leading facilities management and professional services company looking after a...

From Ecadoo - Western Australia

Published a month ago