Since 1989, Henley Properties Group has helped over 58,000 Australian families achieve their home ownership dreams.
Our success is driven by a sustainable business model where we care. We live by our values and we'll always do the right thing and support you in doing the right thing for our customers. We lead the market with our commitment to you and our customer.
Our Project Planning team is looking for an experienced residential construction professional to join us as a Customer Service Representative, Pre-Site, also known as Pre-Site Project Planner, (Fixed-Term) at our Mt Waverley office.
About your new career As part of our close-knit Project Planning team, you'll play a key role in guiding customers through the exciting journey of building their perfect Henley home. You'll use your customer-focussed mindset and strong administration skills to ensure a smooth, seamless experience, both for our customers and our internal teams.
In this role, you'll have the opportunity to make a real impact by guiding customers through what can be a complex and emotional process. You'll play a key role in coordinating all aspects of the build, from managing weekly workflows, handling orders, appointments, and permits, to preparing contracts and variations. Working closely with multiple teams, you'll streamline processes and ensure smooth project progression, contributing to the successful delivery of each project from start to finish.
Some insight into you You approach your work in a collaborative manner and build rapport with ease. You pride yourself on your ability to deliver a great customer experience. You are organised, adaptable, and manage your time well. No matter what your level of experience, we can train you!
Some of the things we offer at Henley: Grow with us and elevate your career in a supportive team environment.A hybrid WFH working model to help you find your ideal balance.Recognition for your contributions through our KUDOS rewards program.Enjoy our Henley Day – an additional day off to recharge.Get paid for referring your family and friends through our Referral Program.About Us We are a proud partner of Sumitomo Forestry Co., Ltd which has a rich 330 years' history and is a worldwide leader in new home design, building 20,000 homes a year globally including Japan, the USA and Australia. The partnership allows us to operate autonomously locally whilst providing us with strong financial backing and stability.
In partnership with our valued trades and suppliers, we pride ourselves on delivering quality, affordable homes in the communities where our customers want to live.
Join our team We are Henley, where everyone is welcome. We celebrate all cultures and know that the more diverse and inclusive we are, the better we can serve our community. We are proud to be part of the Sumitomo Forestry Group and our shared philosophy of fairness and integrity.
Click apply now!
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