Customer Service Representative

Details of the offer

Benefits   Be a part of a global medical device organisation   Permanent role opportunity located in the heart of Lane Cove  $70,000 + super + bonus  Parking on-site  Employee rewards program  WFH one day per week after probation  About the company  Work for a global medical device company operating across advanced devices for medical professionals across the globe.
Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.
About the opportunity  Become an integral piece of a strong, motivated and driven Customer Service team.
Provide support to a market leading range of innovative medical devices to medical professionals.
Ability to problem solve and work cohesively with hospitals and sales representatives.
Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.
Duties    Provide a high level of Customer Service   Order fulfillment in Navision Managing customer expectations and investigation of orders   Support field personnel  Manage consignment stock  Ensure complaints are resolved quickly and expertly, and escalated when required   Manage state based accounts  Answer high volume emails   Skills and Experience  Experience in Customer Service in a Medical Device organisation   Strong attention to detail and multi-tasking ability   High attention to detail  Experience providing technical knowledge  High level of communication skills, both written and verbal  Culture   A company with a global presence with a warm and close-knit supportive team environment.
How to Apply  Click apply or contact Kelly-Ann Pedersen, Recruitment Consultant on 02 8877 8772 for a confidential discussion.
About us  Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies.
For more pharmaceutical, medical or healthcare related job opportunities visit?www.hpgconnect.com ''


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

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