About the RoleIn this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.
Key ResponsibilitiesEstablishing customer car rental needs by actively listeningReviewing ABG's various add-ons and services to determine what may best suit the customerCommunicating rental procedures and guidelines effectivelyCompleting rental bookings in a timely, efficient, and accurate mannerAnswering customer questions and inquiriesWhat We OfferWe provide:
Hourly pay + loadings + commission incentivesA wellbeing programme including life insurance, discounted health insurance, and superannuation optionsAccess to Perkbox - discounts and offers with hundreds of retailers and big brandsEmployee discounts on car rental across Avis Budget GroupAn Employee Assistance Programme (EAP) provided by Converge, offering 24/7 support for mental health and wellbeingRequirementsA full and valid driver's licenseThe ability to work in a fast-paced environment while delivering exceptional customer servicePrevious experience within retail, hospitality, customer service, sales, or similar rolesThe ability to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationAbout UsAvis Budget Group is a leading provider of global transportation solutions, employing over 25,000 driven people who share a passion for performance. Our culture is performance-driven, encouraging and supporting each other to be at our best through leadership, training, tools, and rewards.
We value diversity, equity, and inclusion, promoting a positive difference in the lives of our colleagues, customers, and communities. We are committed to making a positive impact on the world around us.