Customer Service OfficerWestpac Banking Corporation, Robina, AustraliaJob Description
You will be the face of St. George helping our customers reach their financial objectives!
Join a supportive team in our Robina branchPermanent part-time role - 20 hours per weekCustomer service role working with the local community How will I help?
First up - you'll be one of the friendly faces of St. George. We want to help all of our customers with all of their banking. Not just because it's better for business - but so they make the most of their money too. Building rock-solid relationships, you'll make it clear you understand what our customers need today - and what their plans are for tomorrow.
What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
Some experience in customer service is a must - especially if it involved you putting your passion into making sales as well. You'll be confident to build relationships and then manage them for the long-term. And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.
What is it like to work there?
Although we're a proud part of the Westpac Group, St. George is a distinctive brand in its own right, with its own unique culture. We're locals who love supporting locals, and we're passionate about achieving our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
How do I Apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone - our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email .
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay, apply now!Job ID: 300002361584863
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