Customer Service Officer (Regional Aquatic Centre) Location: Grafton NSW
Aquatics / Fitness / Recreation
Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
The Regional Aquatic Centre in Grafton is brand new and due to open in December. The new facility includes an outdoor 50m pool, an accessible zero depth splash pad and an indoor centre with two heated pools, a 25m and combined program and leisure pool.
What you need to know...
We are recruiting for multiple Customer Service Officer positions:
Temporary three year term contract
Full time - 70 hours per fortnight The package: $60,312 to $71,923 plus superannuation per annum Location: Grafton Casual contract
Hours as required The package: $33.01 - $39.36 per hour, plus 25% casual loading, plus superannuation Location: Grafton About the role
We are currently recruiting for customer service officers with great communication skills who thrive in a fast-paced environment. The successful applicant will have good customer service skills, be flexible and organised. The position is required to work across the canteen operations so cash handling experience would be advantageous.
There are three positions available including one full-time and two casual positions. Early mornings and weekend work will be required in this role.
To be considered for this position you will need to:
Address the essential criteria Attach a cover letter (2 pages maximum) and an up-to-date resume (5 pages maximum) that clearly details your skills & experience as relevant to this position. You will need to demonstrate how you meet the focus capabilities and how your skills will enable you to achieve the key accountabilities. Answer the 3 target questions - maximum 300 words each question:
Q1. Tell us how you contribute to a positive team culture?
Q2. When you think of customer service, what are the things that make it a good experience for the customer?
Q3. In a fast-paced environment, how do you manage multiple tasks at the same time? Contact
Rachelle Passmore, Manager Open Spaces and Facilities on (02) 6640 3532
Closing date
Tuesday 19th November 2024 at 11.30 pm (NSW time).
Other important information
This position is located at Council's Aquatic Centre; however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.
A probation period applies to the 3-year term contract position.
Attachments such as certificates and licences must be combined into one document before you attach them to your application. For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website. For this application you will be required to supply a resume and relevant certificates and licences.
Council is an EEO employer and First Nations people are encouraged to apply.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.
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