Customer Service Officer

Public Sector People are proudly partnered with City of Parramatta to recruit for a customer service officer on a temporary basis.
Contract length: 3 months with potential to extend Hourly Rate: $40 p/h + Super    1x Part-time position - 25 hours weekly 1x Full-time position - 35 hours weekly Key Responsibilities: Manage high volume calls, providing exceptional customer service  Provide information of organisation services, and resolve customer inquiries to best possible extent Guide customers on navigating organisation website, assist with bookings, and complaints handling Essential:  2+ years experience in a call centre customer service position  Local government experience is highly regarded For a confidential discussion, please contact Vinea Pho on ******   To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au Public Sector People is an equal opportunity employer.
We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all.
We encourage qualified candidates of all backgrounds to apply.