Customer Service / Internal Sales

We are seeking a personable Customer Service / Internal Sales Consultant to become part of a family-owned and operated business.
With flexible hours available, we can accommodate school hours from 9 am – 2 pm Monday to Friday, three full days, or full time.
Specialising in safety products for the heavy vehicle industry, this role offers in-depth systems training and responsibilities such as answering incoming calls, managing a shared inbox, and assisting in filtering through a large database of clients to ensure contact details are maintained.
There will also be regular contact with new customers and involvement in coordinating orders with the warehouse team.
Key Responsibilities: Maintain relationships with existing clients and identify new sales opportunities.
Set appointments for the business development team with qualified prospects.
Utilise CRM (HubSpot), ensuring accurate and up-to-date records.
Conduct market research and customer surveys as needed.
Key Requirements: Proven experience in phone-based roles.
Experience with Office 365 and CRM systems (preferred but not essential).
Excellent communication, negotiation, and interpersonal skills.
Willingness to contact new clients for the company's innovative product range.
This is a fantastic opportunity to be part of a growing company where your contributions can make a significant impact.
We are seeking a results-oriented individual who thrives in a team environment and is highly customer-focused.
To apply, please use the provided link or call Joe Norris on 0435 319 727 to discuss this opportunity further.