Customer Service Agent (Online Deliver Driver) - Woolworths NORTHGATE (GLENORCHY) In this role, you will be the face of Woolworths out and about in the community, delivering groceries to customers that have placed an order online.
It is a highly physical role that includes but is not limited to safely driving a light commercial vehicle whilst making deliveries, obeying all road rules, parking in safe locations, carrying out a pre-shift vehicle safety check while consistently delivering groceries in crates (up to 15-20kg) which requires repetitive bending, lifting and carrying as well as walking (often up and down flights of stairs) to the delivery point.
Must be able to work Monday to Sunday between the hours of 5.00am and 10.00pm. The primary objective is to ensure the safe and timely loading, delivery and unloading of groceries to meet agreed delivery schedules.
To ensure a high standard of customer service by ensuring there is zero damage to customers' property.
Utilisation of 'sign on glass' technology for all deliveries.
To manage SH&E responsibilities in line with the SH&E policy.
The customer service agent is to carry out pre-shift inspections of vehicles and ensure vehicles are kept clean internally and externally.
As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process. To be considered for the role, applicants would need to demonstrate the following skills or criteria: Exceptional customer service Ability to manage difficult customer situations Well-developed verbal and written communication skills Good interpersonal skills, friendly and courteous Ability to work independently Well presented Ability to work in a fast-paced environment and juggle multiple priorities Current Full Driver's Licence
#J-18808-Ljbffr