Customer Sales Consultant - Call Centre

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Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.
About the Role: Our Customer Sales Consultants are responsible for assisting with all online and phone sales enquiries.
The role will involve the following: Action inbound internet and phone leads within reasonable time framesAct as the first point of contact with our customer, while providing exceptional customer service and understanding our customer's needsFollow up and frequent communication with your customer where necessaryUse of CRM systems to enter customer details and pass enquiries to respective sales departmentsBuild and maintain relationships with departments across multiple franchises, locations and areas of the businessAbout you: Desire to meet objectives and reach new heightsAbility to multi-task in a fast pace environmentExperience handling high volumes of customer enquiries and targetsExceptional communication skills and telephone mannerStrong computer literacy including internet and social mediaPossess a positive attitudeCapable of working independently but also able to work effectively within a teamFull training providedAbility to work weekends, public holidays on a rotating rosterIf you think this role is right for you, please apply today by taking the time to complete our online application.
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Nominal Salary: To be agreed

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