HORNER has an amazing opportunity with a global business for an experienced Customer Service Representative or Call Centre Operator. Based in the northern suburbs, this role will commence on a temporary basis with full time hours of 8.30am - 4.30pm for approximately 6 months, yet their is a possibility that this role could go long-term/permanent. This is your chance to join a vibrant, dynamic large team where you will be rewarded for your hard efforts and enjoy going to work daily.
This role will be working in a large team of other skilled Customer Service Representatives and your responsibilities will include the following:
Taking Inbound phone calls relating to customer orders, enquiries, delivery times
Making Outbound phone calls relating to promotions and customer orders
Action credit, return goods and pricing requests for customers
Liaise with the sales department, the production and other areas within the business
Data Entry/Keying in orders via phone, fax and email orders
Queries regarding pricing requests for customers
Adhoc Administrative support
The successful candidate will ideally have excellent communication skills and ideally have a flair for negotiating with customers. This is a very busy environment so if you have worked in a fast paced environment, preferably a Contact Centre or Call Centre, then this is advantageous and you are encouraged to apply!
If you have SAP system experience and/or some office outbound sales experience then we want to hear from you!
If this role interests you and you are confident to undertake an immediate interview with a ASAP start date, then please apply to the link.