Customer Field Technician TownsvilleApply remote type Field Workers locations Australia time type Full time posted on Posted 2 Days Ago job requisition id 238096
Job ExpectationsFrom here, you'll be the backbone keeping Australia connected. Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day.
As a Customer Field Technician, you'll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers' faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.
Please note, we are looking for regionally based candidates in Townsville. A bit about your roleAs part of a field service team, you'll discover a diverse and dynamic workplace where no two days are alike. You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.
In your day to day work you'll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real time with every satisfied customer. You'll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.
A bit about youTo thrive in this role, you'll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You'll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.
What you'll put in:Current Driver's License.Strong communication skills, both written and verbal.Approachable and caring attitude to customer service.Passion for problem-solving.An appetite for challenge.Comfortability working to tight deadlines.Confidence to act with autonomy, integrity, and pace under pressure.Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required.What you'll get out:Work primarily in the field on a wide variety of projects and technology types.A versatile and valuable career stepping stone.An inclusive work culture that prioritises balance and wellbeing.A dedicated and caring team of subject matter experts to train and support you.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application and we will adjust to meet your needs.
Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your updated resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note, this is a permanent role. Worker TypePermanent
Time TypeFull time
Field Base LocationTownsville
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nbn is the team behind the design, build and operation of the nbn network - one of Australia's largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.
But the nbn network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.
At nbn, you'll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia's.
To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.
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