Customer Engagement Officer

Job Title: Customer Engagement Officer
Location: Sydney Olympic Park
Contract: Start ASAP - 28th February 2025
Hours: 24 hours/week (Tues/Wed/Thurs)
Pay: $42.26/hr + super
Role Overview: Our client is on the lookout for a Customer Engagement Officer, who can deliver exceptional service to stakeholders, community members and visitors.
You will manage enquiries via various channels, coordinate communications and support events while maintaining a professional and friendly demeanour.
Key Responsibilities: Provide frontline customer service and resolve enquiries and complaints.Collaborate with staff on complex issues.Promote projects through various communication methods.Support community engagement activities for insights.Maintain confidentiality and manage records in compliance with policies.Requirements: Proven experience with Salesforce for customer service.Strong written and verbal communication skills.Commitment to excellent customer service.Working with Children Check required. #J-18808-Ljbffr