Customer Development Manager - E-Commerce

Details of the offer

National Account Manager - Pet Specialty The Wellness Pet Company crafts and produces premium natural pet food, treats, and dental chews.
We believe that natural, premium nutrition focused on proven health outcomes is the foundation of creating a mutual wellbeing for pets and their families.
As a community of people, Wellies are positively obsessed about how to win for pets and their parents.
We believe in the difference we make every single day, and we know that when we work collaboratively, Wellies are unstoppable -- Not only in providing the best nutrition to pets, but in building a better tomorrow for pets, their parents, and the world.

At Wellness Pet ANZ, we are striving to become the leading import natural manufacturer in the market, and we're looking for ambitious team players who are eager to bring our vision to life.
We are passionate about our brands and are building a culture where anything is possible.
As a customer-focused business, we see our sales team as the driving force behind our success.

Your life at Wellness Pet
Reporting to the National Sales Manager, this newly created role will play an important part in our strategy as they manage and develop our wholesale channel in Australia and New Zealand.
This will include multi-site operators (MSOs), and independent pet specialty stores (IPS) .
Additionally, the role will involve new business development to expand our market presence.
We are seeking a dynamic, results-driven National Account Manager with experience in the pet industry to join our team and help shape the future of our brand.

What You'll Accomplish
Sales Strategy Development : Design and implement strategies to drive wholesale sales and achieve revenue targets, identifying new market opportunities and fostering relationships with MSOs, buying groups, and wholesalers.
Building JBPs and directing investment towards growth and excellence in store execution in a multi-tiered distribution chain.
Customer Relationship Management: Manage and execute sales strategies for assigned wholesale customers and MSO groups, driving growth, market penetration, and brand advocacy.
Collaboration: Work closely with state sales managers to activate and assist store-level promotional programs.
Support national promotions and channel activations by collaborating with the National Account team.
Marketing and Promotion: Partner with the marketing team to develop and execute promotional campaigns targeted at wholesale customers and MSO groups.
Product Expertise: Maintain deep knowledge of our product range and industry trends to effectively communicate value to customers.
Reporting: Monitor and analyze sales performance by key accounts, prepare reports, and present insights to the National Sales Manager.
Who We're Looking For
Team Wellie is a group of people who are truly obsessed with all the best ways to win for the consumer and the pets they love.
And so, we are seeking an individual who:
Is consumer focused on all they do Continually challenge themselves to go the extra mile to get the job done, and ensure it's done the right way as opposed to the easy way Hold themselves and others accountable Embraces continual development through the sharing of feedback and investment in learning opportunities.
Is a true collaborator, sharing resources, and engages in healthy debate Celebrates differences and strives to learn from others who are different from themselves Gives back to their community and supports sustainable practices In addition, for this specific role, we need someone who is an entrepreneurial self-starter with strong industry knowledge, an eye for detail, and a passion for the pet industry.
You should also bring:
10+ years in commercial roles in FMCG industry, including 3+ years of experience as an Account Manager or Business Development Manager within the pet industry is a requirement.
Demonstrated strong understand of 4C's of sales and 4 P's of marketing and how to leverage them to drive growth at retail level Established relationships and fieldwork experience with key players, retailers, and customers in the pet industry.
Strong planning and organizational skills with the ability to balance multiple priorities.
Excellent communication and relationship-building skills, both internally and externally.
Proven success of growing brands sustainably in a customer or wholesaler management role with strong entrepreneurial mindset.
Proficiency in Microsoft Office Suite.
Strong Excel skills and ideally Microsoft BI skills and demonstrated in the past how to use data to conceptually sell to customers and grow businesses.
Valid driver's license and flexibility for intrastate and NZ travel.
Why Work for Wellness Pet
We care about the wellbeing of our people, their families, and their pets.
The Wellness Pet Company is proud to be an equal-opportunity workplace.
We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
We offer:
Competitive salary with quarterly performance-based incentives.
Flexible working arrangements, including two work-from-home days.
Giving Back & Wellness Days.
Employee product allowance for our pet products.
Opportunities for career advancement and professional development.
A collaborative, entrepreneurial, and supportive work environment.
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Nominal Salary: To be agreed

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