Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Client Services Officer

Client Services OfficerThe opportunity Joining Bridges as a Client Services Officer means diving into a multifaceted role that involves crafting information,...


From Insignia Financial - Queensland

Published 10 days ago

Service Advisor (Af7185)

Our client is seeking an experienced Service Advisor to join their team on the Sunshine Coast. The role would suit someone that has experience as a Service A...


From AUTOrecruit - Queensland

Published 10 days ago

Pool And Spa Service Technician

Pool Technician About Swimart. With over 73 local community destinations and almost 40 years of industry expertise, Swimart is a trusted brand in the Austral...


From Swimart - Queensland

Published 10 days ago

Service And Warranty Coordinator

About the Role This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team. A competitive salary package is ...


From Mct Group - Queensland

Published 10 days ago

Customer Care Officer, Stockland Rockhampton (Perm Part-Time)

Customer Care Officer, Stockland Rockhampton (Perm Part-Time)
Company:

Stockland


Details of the offer

This is a permanent part-time role working 17 hours per week. A roster will be supplied but flexibility is a must for this role. You must be available to work at short notice and on weekends and Thursday nights in line with the Centre’s core trading hours.
Your Role
This Customer Care officer role is an exciting customer facing role based in our large busy Stockland Rockhampton retail centre. Based on our customer service desk, you will be tasked with providing superior customer service as well as support to the centre management team. You will demonstrate your administration and computer skills and be able to work effectively as a team.?Your outstanding communication skills will be tested as you strive to achieve great results for our customers.
Your responsibilities:
Address diverse customer’s needs and values and provide an exceptional service to our customers in line with Stockland’s brand essence
Gather, qualify, and quantify customer feedback, complaints and compliments and effectively communicate these to the Stockland business
Support in implementation of all marketing campaigns at Customer Care Desk in accordance with campaign action plans
Manage all duties associated with the running of the Customer Care desk within the centre
Maintain strong relationship with centre retailers, contractors, and employees
About You
You will have a passion for providing customer service that goes above and beyond and bring with you a team focused "can-do" attitude. In addition, you will also have:
Prior experience delivering great, face to face customer/client service
Excellent interpersonal and communication skills
Sound administrative skills and working knowledge of MS Office, including Word, Excel, and Outlook
Strong attention to detail and a keen ability to show initiative
Ability to stay calm under pressure and a resilient attitude
The ability to deal with multi-cultural customers from different backgrounds
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to **********
Apply today – Stockland – it's your place.


Job Function:

Requirements

Customer Care Officer, Stockland Rockhampton (Perm Part-Time)
Company:

Stockland


Built at: 2024-03-28T19:25:36.275Z