Customer Banking Specialist - TamworthCompany: Commonwealth Bank of Australia
Location: Sydney, Australia
Position Type: Part time (20 hours per week)
Contract Duration: Fixed term contract, ending 24th April 2025
Working Hours: Monday to Friday: 12.15pm - 4.15pmDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.
See yourself in our team As the Customer Banking Specialist, you'll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesProvide options for the customer through education & demonstration of our in-branch technology and digital banking optionsProblem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse cultureWe're interested in hearing from people who have: Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersWith us, you'll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
Advertising End Date: 29/09/2024
Job ID: REQ219212
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