Customer Banking Specialist Relief - Nsw Riverina Area (12 Months Contract)

Part-Time Customer Banking Specialist Relief - Griffith Branch Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster (32 hours per week):
Monday: 9.15am - 4.30pm Tuesday: 9.15am - 4.30pm Wednesday: 9.15am - 4.15pm Thursday: 9.15am - 4.30pm Friday: 9.15am - 4.15pm This role involves a 12-month secondment or fixed-term agreement, with travel required to support surrounding branches such as Leeton, Hay, Narrandera, and Hillston. Join our relief team and do work that matters.
About the Retail Banking Services Team As the public face of CommBank, our RBS team delivers seamless banking experiences to over 10 million personal and small business customers. With over 100 years of service, we offer market-leading products, services, and technology. Our work impacts customers at all life stages, from opening accounts to retirement planning. Working with us means positively impacting lives and being there when customers need us.
Role Overview As a Customer Banking Specialist Relief based in Griffith, you will:
Engage in in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice. Support customers with inquiries, account maintenance, and credit applications. Conduct Financial Health Checks to assess and identify customers' financial needs. Educate customers on our in-branch technology and digital banking options. Problem solve and provide effective solutions, adhering to our processes and risk culture. Ideal Candidate We are interested in candidates who:
Have proven experience in delivering exceptional customer service, ideally in Financial Services, Retail, or Hospitality. Possess excellent communication skills and can articulate financial terms clearly. Can ask the right questions, find solutions, act with integrity, and prioritize customer needs. Can thrive in a busy, results-driven retail environment while providing holistic solutions. Have a genuine interest in building a career with CommBank and enhancing customers' financial wellbeing. Next Steps As part of our application process, you may be asked to complete an online assessment. We encourage you to complete these within 48 hours of applying. Join us to help customers make the right financial decisions and achieve their dreams.
If this role is a good fit, we look forward to hearing from you. Apply today!
At CommBank, we are committed to supporting Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that supports you professionally and personally. Connect with our Indigenous Employee Network to network with Indigenous employees across CommBank. If you are already part of the Commonwealth Bank Group (including Bankwest and x15ventures), please apply through Sidekick.
If you require additional support due to accessibility issues, please contact HR Direct at 1800 989 696.
Advertising End Date: 10/05/2025
#J-18808-Ljbffr