Direct Marketing & CRM (Marketing & Communications)The CRM Digital Marketing Developer will be a key member of the CRM Marketing team, focusing on creating marketing campaign assets and enhancing capabilities. This role will support the rollout of the marketing automation tool, significantly contributing to a personalised customer experience for Budget Direct's insurance customers. The developer will leverage their coding skills to advance our omni-channel marketing technology, helping us become the leading CRM Marketing team in the country.The roleLead production and delivery of campaigns across direct marketing and web channels.Collaborate with the CRM team to create data-driven, personalised communications.Conduct QA testing for content accuracy and functionality across platforms.Guide Campaign Managers on design and development.Implement a structured test-and-learn program, reporting on results.Stay updated on industry trends and leverage new opportunities.Build customer journeys, set up and execute campaigns, and design emails.Manage end-to-end email campaigns, including QA and segmentation.Oversee A/B testing and monitor automation journeys for improvements.Assist in delivering new tools and technologies.Optimise production processes and maintain audience segments.Create QA testing plans and resolve issues effectively.Monitor channel health and message volumes.Contribute to developing marketing automation systems and policies aligned with regulations.Demonstrate strong time management and organisational skills.Maintain high attention to detail and a creative problem-solving approach.What experience you'll bringProficient in HTML & CSS (preferably with email-specific experience)Experience with PhotoshopExperience with marketing automation tools like Salesforce Marketing Cloud and Braze.Background in working with marketing teams on campaigns.Understanding of data-driven marketing principles.Location – ToowongClose to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.The benefits of working at A&GBe rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.Work flexibility - with options to work from home two days per week.Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.Grow with us - we've got learning and professional development opportunities to suit everyone.Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.About usAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
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